F.A.Q

If you have any questions that are not listed, please feel free to contact us or call us toll free at 1-866-311-7711.

Q: Do you need an account to purchase online?
A: No, you do not need an account.

Q: What is Boots and Hearts Return Policy?

A: Please refer to our return policy page.

Q: Does Boots and Hearts ship outside North America?

A: Unfortunately, at this time, we do not ship online orders outside of North America.

Q: What kind of payment does Boots and Hearts accept for online orders?

A: We accept only VISA, Master Card and PayPal.

Q: Do you need a PayPal account to purchase online?
A: No, you do not need a PayPal account. At the checkout, please click 'Don't have a PayPal account' and enter your information.

Q: Is my payment information secure?

A: The website is certified PCI DSS compliant. For more information on PCI compliance, please visit www.pcicomplianceguide.org

Q: How long does shipping take?

A: Please allow up to 1-2 weeks once we have received your order. Refer to our shipping page.

Q: What is the best way to contact?

A: For general inquiries please e-mail shop@wayhome.com or call 1-866-311-7711

Have more questions? Please contact us.